Ashford Avenue Family Practice
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COVID-19 Practice Policy
Updated 05/05/2022
​
Face to face consults
All patients coming in for a face to face consultation will be required to wear a mask. Please bring a mask with you for all face to face appointments. Please note we will not be making exceptions to this rule except for young children and infants. We strongly encourage children to also wear a mask where possible. 

We kindly ask all patients to present alone unless a support person is required for medical reasons.  

Patients with flu like illness
Anyone with fever, runny nose, cough, sore throat, or shortness of breath will be seen by video consultation or assessed via a telephone consultation. The need for a face to face consultation will be determined by the doctor. If a face to face consultation is to be scheduled, the patient will need to have a negative COVID test prior. This will be via PCR testing or through a Rapid Antigen Test (RAT). Please call reception to discuss the practice procedures with regards to any face to face consultation (this will likely be a car consult due to the high false negative rate of RAT testing).

Telehealth consults
Ashford Avenue Family Practice will be offering video calls as our preferred medium of telehealth during this difficult time. Please ask reception if there are any further queries.

As per Medicare regulations, telehealth consultations are only available to those who have been to the practice in the last 12 months. It is also a requirement for the patient to be present during the consult. E.g. a consult for a child means the child will need to be viewed on the video. 

Patients who are subject to COVID-19 public health orders requiring isolation or quarantine are exempt for this rule and can access a doctor via video consultation even if they have not been to the practice in the last 12 months or are a new patient. 

A number of specialised consultations including mental health care plans will continue to be privately charged.

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Contact Info

Ashford Avenue Family Practice
3/126 Ashford Ave Milperra,
​NSW 2214
Phone: (02) 9774 3388
Fax: 02 9774 3588

After Hours

​When the practice is closed, for non urgent medical care you can call Sydney Medical Service on 1300 466 347. If it is an emergency, please present to your nearest Emergency Department or dial 000.

Opening Hours

Monday- Friday:
8:30am to 12:30pm
1:00pm to 5:00pm

Saturday
9:00am to 12:00pm

Sunday and Public Holidays: 
Closed


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© Copyright 2021 Ashford Avenue Family Practice
  • Home
  • COVID-19
    • COVID-19 Practice Policy
    • COVID-19 Vaccination
  • Our Team
    • Dr. Susan Sunwoo
    • Dr. David Le
    • Dr. Janice Tan
    • Dr. Olivia Missiakos
    • Dr. Rhea Gu
  • Services
    • General Practice >
      • Women's Health
      • Chronic Disease Management
      • Child Health
      • Skin Checks
      • Flu Vaccinations
    • Pregnancy >
      • GP Antenatal Shared Care
      • ANSC Useful Websites
    • Work Health >
      • WorkCover
      • Corporate Flu Vaccinations
      • Q Fever Vaccinations
    • Mental Health >
      • GP Mental Health Plan
    • Travel Vaccinations >
      • Yellow Fever Clinic
  • Patient Information
    • New Patients
    • Schedule of Fees
    • Video Consultations
    • Privacy Policy
    • Feedback Form
    • Useful Websites